Free Product Management Course to Identify & Mitigate Assumptions in Product Development
Learn effective strategies for identifying and mitigating assumptions in product development. Enroll in our free course on product management.
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Learning Objectives
1. Understanding Emotional Intelligence in Decision-Making
Recognize and accept emotions alongside logic to make informed decisions, enhancing overall decision-making processes.
2. Implementing Opportunity Solution Tree Framework
Utilize the Opportunity Solution Tree framework for product management to effectively identify opportunities, propose solutions, and facilitate well-informed decision-making.
3. Enhancing User Research Process for Product Development
Address identified mistakes in user testing processes, emphasizing the significance of thorough user research, avoiding assumptions, and achieving a deeper understanding of user needs.
4. Innovating Personalized Customer Support with AI Chatbot
Develop an assistive AI chatbot for "Sports Plus" ecommerce store, focusing on catering to user needs for successful product innovation and delivering personalized customer support.
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Who's it for
Product Managers
UX Designers
Entrepreneurs
Innovation Teams
Marketing Managers
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What will I learn
Chapter 1
The Opportunity Solution Tree in Product Management
Here, the Opportunity Solution Tree framework, popularized by Theresa Torres, is discussed as a tool for identifying opportunities and solutions in product management. The chapter highlights the significance of effectively utilizing this framework for successful decision-making in product development.
Chapter 2
User Testing Mistakes to Avoid
This chapter sheds light on specific mistakes that are commonly made in the user testing process, such as inadequate sample sizes, skipping user scenarios, and relying on assumptions. It stresses the importance of thorough research and understanding user needs to avoid such pitfalls.
Chapter 3
Prioritizing User Research for Effective Design
The significance of prioritizing comprehensive user research and avoiding assumptions in product design is underscored in this chapter. It advises starting by identifying risky assumptions and designing experiments around them to enhance the design process.
Chapter 4
Innovating in Ecommerce with AI
For ecommerce stores like "Sports Plus," the potential of creating an assistive AI chatbot for personalized customer support is explored in this chapter. It emphasizes focusing on user needs to drive successful innovation in the rapidly evolving digital landscape.
Chapter 5
Validating Assumptions for Success
The concept of creating a story map based on desirability, viability, and feasibility assumptions is discussed. Validating assumptions early and ranking them based on importance and evidence are highlighted as crucial steps for successful product development and innovation.
Chapter 6
Ensuring Chatbot Liability in Customer Interactions
This chapter addresses the importance of understanding the cost implications and ensuring clarity in chatbot interactions, especially in scenarios involving payment. Emphasizing feasibility and user comprehension is vital for effective chatbot engagement with customers.
Chapter 7
Enhancing Learning with Interactive Activities
The final chapter stresses the value of incorporating interactive activities for improved learning experiences. It emphasizes engaging participants in activities for better understanding and retention of information, enhancing overall learning outcomes."
Meet your Mentor
Matt Burrell
Product Manager @ Clipchamp
Matt Burrell is an experienced Product Manager at Clipchamp, based in Brisbane, Queensland, Australia. With a tenure at Microsoft, he brings a wealth of knowledge to his current role. Matt has a solid track record of 2 years and 8 months at Clipchamp, where he has excelled in product management.
Frequently Asked Questions
What are the main pillars of Product Management?
Strategy, Prioritization, Execution, Customer Understanding, and Cross-functional Collaboration are key pillars of Product Management.
What is Product Management, and why is it important to learn about?
Product Management involves developing products that align with market needs, making it critical for business success.
Is this Product Management course designed for corporate training and workforce upskilling?
Yes, the course aims to enhance corporate teams' Product Management skills for improved performance and growth.
How long can I access the free product management course content?
You can access the free product management course content for a lifetime once you enroll in the course.
Will I receive a certification upon completion of the free product management course course?
Yes, upon successful completion of the free product management course, you will receive a certification to showcase your skills.
Coming Soon
Intermediate
Mentor
Matt Burrell
Product Manager @ Clipchamp
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